Contact Us

Before making an inquiry

Depending on the nature of your inquiry, we may not be able to respond to you.
In addition, we do not accept the following types of inquiries.
Please understand this in advance.

Inquiries we cannot accept

  • Inquiries about individual pharmaceutical products
  • Inquiries about individual medical care or diseases
  • Inquiries about individual pharmaceutical companies

For these inquiries, please contact your physician, pharmacist, or pharmaceutical company.

Consultation Service for Pharmaceuticals

Pharmaceutical Association member companies' "Pharmaceutical Consultation Offices" can be found above.

Inquiries about the Industry Standards Manual

For inquiries* regarding the Industry Standard Manual, please enter your inquiry above.


However, for inquiries regarding the EDI Uniform Data Format, please contact the JD-NET Center Operations ( jdnet_support@am.nttdata.co.jp ).

For other inquiries, please contact us through the inquiry window below.

To the inquiry window

  • Although the inquiry form is available 24 hours a day, the Association will generally contact you between 9:00 and 17:00 on weekdays.
  • We do not accept advertising or sales requests via the inquiry form. Please be aware that the Association will not reply to any inquiries that are deemed to fall under those categories.
  • Please be aware that we will not reply to any inquiries that we deem to fall under the "Inquiries we cannot accept" category above.

  • Please note that the Association will not be able to reply to any inquiries that fall under the above category.
    The inquiry window uses SSL encryption technology to protect personal information.
  • Please note that the Association will not be able to respond to any inquiries that fall under this category.

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